01Start with the camera model, not the app.
Check the installed model's manual for card requirements, supported microSD capacity and file system. Cameras using the same app can support different cards and modes. Back up important clips before formatting and follow the camera manufacturer's instructions.
02Find a newly recorded clip.
Set the customer's recording mode and schedule. Create an obvious event, such as walking past the camera, and note the time. Play the clip from the card through a supported method. A live view is not evidence that a clip was saved.
| Check | Expected result | Still unconfirmed |
|---|---|---|
| Card detected | Card and space displayed | A new clip has been recorded |
| Recording | Clip found at the test time | Every scheduled period records |
| Playback | Picture and time are correct | Long-term operation is validated |
| Camera restart | Recording resumes after restart | All power-failure scenarios are tested |
03Explain how old recordings are handled.
Explain loop overwriting and how to save important clips. Event and locked-file rules depend on the model and settings; protection is not a promise of permanent retention. Capacity alone cannot establish days of storage: data rate and recording hours matter too.
04Keep a brief handover record.
Record model, firmware, card reference, mode and the times of clips played. Keep a separate record for each camera at multi-site installations. For card selection across sites, send models, modes, daily recording hours, capacity and quantity to discuss samples and supply terms.
Before camera handover
A worksheet for your own records, not a submitted request.